The case study
From "can I book?" to "you're booked", without Wyndi lifting a soapy finger
Meet Wyndi & Marge
Wyndi Nair has groomed dogs for 9 years. Marge is her yellow Sprinter with a tub, a quiet dryer and her own water tank. They do one Portland neighborhood a day, one dog at a time, right at your curb.
A Tuesday, before
7:40am
Coffee, and 9 DMs already waiting. "hiii how much for a doodle??" She'll answer tonight.
8:30am
First dog: Biscuit, a goldendoodle with opinions about nail clippers.
11:05am
Phone buzzing in her apron mid-groom. Wet hands, a soapy husky. Can't answer. That's a customer booking someone else.
1:15pm
Drives across Sellwood to a 1:30. Nobody home. Two hours and $120 gone, and the dog was never coming.
6:00pm
Texts the waitlist one by one about tomorrow's gap. "Still interested?" "Who is this?"
9:10pm
Answering 14 DMs on the couch, each needing 5 questions: breed, size, neighborhood, which day, matted or not.
What changed
Every step below happens on its own. Wyndi just grooms.
- DM or website
- Instant answer with a real price & time
- Booked
- 72h confirm-by text
- Confirmed — or released at 48h
- Waitlist claims the gap
- Groom done
- Thank-you + 6-week rebook
The numbers
Projected for Wyndi's business, based on the Autopilot's own time estimates.
| What | Before | After |
|---|---|---|
| Admin time | 8h / week | ~1.5h / week |
| Time to reply to an inquiry | ~9 hours | under 1 minute |
| Messages from Wyndi per booking | 4–6 | 0 |
| No-shows | ~4 / month | ~1 (released & refilled instead) |
| Filling cancellations from the waitlist | Manual, one text at a time | Automatic — first tap wins |
Live from the demo right now
…
saved this week
…
gaps refilled this week
…
inquiries caught
Try it in 2 minutes
- 1 Book a groom as a customer Book
- 2 Open Wyndi's view Wyndi's view
- 3 Press "Next Autopilot event" on the demo clock and watch the feed Open the feed